How to make your content inclusive, and why it’s important

Woman holding up a sign that says “Human” while the background says “She, He, They”
Woman holding up a sign that says “Human” while the background says “She, He, They”
Designed by Freepik

Google recently announced plans to introduce gender-neutral prompts while writing text in the Google Workspace. This is a welcome step in the right direction. We’ve always been taught to consider inclusivity as optional — good to have, but not a priority. However, the hard truth is:

As writers, the onus is on us to set an example. Our content should aim to educate and embrace, not hurt and discriminate. …


Hint: it’s got to do with making lists

We all have good days and bad days. Me? I have a lot of good weeks, followed by a mind-numbing week of crippling depression. My motivation is completely drained, I lose the urge to get out of bed in the morning, and I crawl through the days in a trance — robotically doing the motions, with a heavy, dark cloud hovering in my chest.

The answer is, it’s very very tough. Sometimes it feels impossible —…


How a few small changes can make a big difference to feature discoverability

Vector created by pch.vector

A lot of designers today are well versed with technology and mobile interfaces. Contemporary smartphone behaviour, like gestures, navigation, and iconography, has become so second-nature to us that we sometimes forget that everyone else still finds them novel and daunting.

Thus, when we’re trying to solve simple problems, our assumptions unconsciously become a barrier to inclusiveness.

This article mainly focuses on two giant learnings I’ve gained from a relatively small UX project:

The Problem

When booking a trip through…


Watch out for these in your tool, to keep your workspace and design processes neat and tidy

The market for prototyping tools is a competitive one. There are so many great products built to enable designers to deliver the best experience for users. For a UX designer just starting out, the choices are endless.

In order to pick the right tool for you, you’ll need to explore everything at your disposal — including the heavy weights in the arena like Sketch, Axure RP, Invision and the new contenders such as Figma, Adobe XD or Wondershare Mockitt. Unless you try them, you won’t find the hidden gems that attract you to a specific application.

For example, even if…


How a beautiful blend of fairytale romances and realistic stories have captivated an untapped audience in India

A korean couple about to kiss underneath a shower of cherry blossoms
A korean couple about to kiss underneath a shower of cherry blossoms
Perhaps the most romantic kiss ever? While You Were Sleeping (2017) — on Viki

Have you ever wondered why that quirky friend of yours has recently been obsessing over foreign romance shows you’ve never heard of? Why has she suddenly started responding to your texts with Annyeong-haseo instead of ‘Hi’? Why on earth does she lift up her hand and make a finger-heart every time you take a selfie together?

It may all seem peculiar to you — and you’re not alone. Many are intrigued by the sudden rise of South Korean media’s popularity in India. …


Improving the sign-up experience on the GoIbibo mobile app

Signing-up on a platform shouldn’t be painful — it should be fast, smooth and intuitive. That’s why we set out to make it as easy as possible for a user to join the GoIbibo family.

What was the current flow like?

We examined our current Sign-Up page, and identified the problems it carried with it.


How to actually finish what you start

Design vector created by pikisuperstar

Some people are born with patience, some learn it the hard way. I’m the latter.

When I was younger, I found myself desperately scrambling to do a million things, and not being able to finish a single one of them.

Ambitious? Yes. Practical? Not really.

I also wanted instant results. For example, I’d buy a new face mask, use it once and expect flawless skin overnight.

Finally, at 28…


Basic tips for and what to keep in mind while designing UX Cards.

Cards? You mean like Poker?

Close. But no, not exactly.

We’re talking about “cards” in User Interface terms. Although it’s not untrue that the concept of cards in UX is inspired by its real-life counterpart.

So what’s a card in UI/UX terms? The Nielsen Norman Group defines it as below:

Definition: A card is a container for a few short, related pieces of information. It roughly resembles a playing card in size and shape, and is intended as a linked, short representation of a conceptual unit.


Don’t call machines intelligent — at least, not yet

Photo by Alex Iby on Unsplash

Let’s say I’m locked in a room and given a large batch of Chinese writing. I don’t know any Chinese, neither written nor spoken. I can’t even differentiate the writing from other similar scripts, such as Japanese. Now, I receive a second batch of writing, but this time with a set of instructions in English (which I do know) on how to correlate the first batch with the second. I use these English instructions to find patterns and common symbols in the writing.

I then receive a third batch of writing, once again with a set of English instructions, which…


A friend of mine recently told me that the attractiveness of a female candidate is a definite judgement criterion for an interview. He also rationalises by adding, “It may not be the only criterion, but it is one.” But when he hears objection to this bizarre world view, he quickly interjects by telling me I need to “take it lightly.”

I’m sure a lot of us are familiar with this phrase. “Take it lightly. It’s just a joke.” These things, apparently, are to be taken lightly. Because if you aren’t laughing about casual sexist remarks, you’re not cool. …

Mohana Das

UX Writer & Content Writer — Let’s chat 🖱️ mdas.co.in

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